AI CHATBOT DEVELOPMENT

AI Chatbot development is a service I can help you with, designed to give your business a competitive edge through automation, improved customer experience, and increased efficiency. With seven years of experience at Telstra as a Project Manager, I led major initiatives in building interactive voice response (IVR) systems, mapping complex call flows, and successfully launching the company’s first chat projects. These experiences taught me the value of clear communication flows, seamless user journeys, and technology that supports both customers and the teams that serve them every single day.

According to the Salesforce 2024 State of Service report, 93% of service professionals at organizations using AI say it saves them time. This supports adopting an AI chatbot to deflect simple queries and free your team for higher-value work.

Now, embracing the rapid advancements in AI technology, I’ve returned to the field with a focus on designing custom AI chatbots tailored to the unique needs of each business. My AI chatbot design process ensures each solution can welcome visitors 24/7, answer frequently asked questions, capture valuable lead information, book appointments, and even integrate with your existing tools such as CRMs, helpdesks, and scheduling platforms for maximum efficiency and growth potential. Whether your goal is to generate more leads, reduce support workload, or streamline operations, a well-built chatbot can make a noticeable impact across your organisation.

Every chatbot I create is designed to reflect your brand’s voice, work with your existing systems, and deliver measurable results from day one without unnecessary complexity. My AI chatbot solutions are built to be scalable, adaptable, and ready to evolve as your business grows. Feel free to reach out to discuss the options and pricing in detail, and to find out how AI Chatbox development can transform the way your business interacts with customers. You can also try out an example chatbot right here on this website through the chat box to see the possibilities in action for yourself today. Feel free to call or get in touch with us via our CONTACT PAGE to discuss your own chatbot.

Integrations & workflow fit

• Connect to your CRM, email marketing, helpdesk, or spreadsheets

• Use your calendar for live availability and bookings

• Call your APIs to fetch prices, stock, order status, etc.

• Send notifications to your team via email or chat apps

Typical high-value use cases

• “Get a quote” → gathers requirements → instant estimate → book a call

• “Troubleshoot” → guided steps → ticket if unresolved

• “Which product is right for me?” → short quiz → recommendation + add-ons

Ready-to-use buttons (examples)

• Get a quote • Book a call • Pricing

What you get on day one with a Custom Chatbox Design

• A branded chatbot on your website

• Lead capture + booking + FAQ deflection flows

• Email notifications to your team with full conversation context

• Reporting on leads, bookings, and common questions

Data, reporting & optimization

• Log conversations

• Export conversations and metrics for your reports